🇺🇸 Shipping to North America? Visit our official North American store
here →
🇺🇸 Shipping to North America? Visit our official North American store
here →
Shipping & returns worldwide
Shipping & Returns (International)
1. Global Shipping Rates
We deliver our handcrafted shoulder rests from our European workshop to musicians across the globe.
| Region | Shipping Fee | Estimated Delivery |
|---|---|---|
| Czechia | €5 EUR | ~ 3 Business Days |
| European Union | €10 EUR | ~ 5 Business Days |
| United States | $10 USD | ~ 8 Business Days |
| Rest of World | €20 EUR | 10–20 Business Days |
Enjoy free worldwide shipping on orders over €200 / $200.
2. 30-Day Evaluation Period
We want you to be completely satisfied with your sound. You have 30 days from the date of delivery to test the EFEL support on your instrument.
- Full Product Refund: We will refund the full purchase price of the product if returned within 30 days.
- The Fine Print: Original shipping fees are non-refundable. The customer is responsible for return shipping costs to our workshop.
- Condition: Items must be returned in their original condition and packaging.
3. 5-Year Manufacturer’s Warranty
We stand behind our craftsmanship. Purchases made directly from this store include a 5-Year Limited Warranty covering all structural parts and soldering integrity.
For any questions or setup advice, contact us at: efel@efelmusic.com