TERMS OF SERVICE

OVERVIEW Welcome to Efel music accessories! The terms "we", "us" and "our" refer to Efel music accessories. Efel music accessories operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Efel music accessories is powered by Shopify, which enables us to provide the Services to you. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

SECTION 2 - OUR PRODUCTS We have made every effort to provide an accurate representation of our products. However, colors or product appearance may differ due to your device settings. All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS AND RIGHT OF WITHDRAWAL When you place an order, you are making an offer to purchase. Your order is not accepted until Efel music accessories confirms acceptance. Right of Withdrawal: In accordance with our commitment to quality, you have the right to withdraw from the contract without giving any reason within 30 days. This period begins from the day you, or a third party designated by you, receive the goods. To exercise this right, you must inform us of your decision by an unequivocal statement via email. Your purchases are subject to return or exchange solely in accordance with our Refund Policy. Purchases are for your own personal use and not for commercial resale.

SECTION 4 - PRICES AND BILLING Prices are subject to change without notice. Prices may vary by region to account for international shipping complexities and import regulations. USA Orders: For the US market, prices are all-inclusive of import duties and administrative fees (DDP – Delivered Duty Paid), ensuring a transparent checkout experience with no additional fees upon delivery. For other regions, posted prices do not include taxes, shipping, handling, customs or import charges unless stated otherwise. You agree to provide current, complete and accurate purchase and account information for all purchases.

SECTION 5 - SHIPPING AND DELIVERY All delivery times are estimates only. We are not liable for shipping delays caused by carriers or customs processing. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY Our Services, including all trademarks, texts, images, and designs, are owned by Efel music accessories (Luboš Forman) or its licensors and are protected by copyright and other intellectual property laws. You must not reproduce or distribute any material without our prior written consent.

SECTION 7 - THIRD-PARTY LINKS The Services may contain hyperlinks to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials.

SECTION 8 - RELATIONSHIP WITH SHOPIFY Efel music accessories is powered by Shopify. However, any sales and purchases are made directly with Efel music accessories. You acknowledge that Shopify is not responsible for any aspect of any sales between you and us.

SECTION 9 - PRIVACY POLICY All personal information we collect is subject to our Privacy Policy, and certain personal information may be subject to Shopify's Privacy Policy.

SECTION 10 - FEEDBACK If you submit reviews or suggestions, you grant us a perpetual, worldwide license to use and distribute such feedback for any purpose, including commercial use.

SECTION 11 - ERRORS AND OMISSIONS We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 12 - PROHIBITED USES You may not use the services for any unlawful purpose, to violate regulations, or to transmit viruses or malicious code.

SECTION 13 - TERMINATION We may terminate this agreement or your access to the Services at any time without notice if we determine that you have violated these Terms.

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY The services and products are provided 'as is' and 'as available'. In no case shall Efel music accessories be liable for any injury, loss, or damages arising from your use of any of the services or products.

SECTION 15 - GOVERNING LAW These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the Czech Republic. Any disputes shall be resolved by the competent courts of the Czech Republic.

SECTION 16 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at efel@efelmusic.com.

Our contact details: Trading Name: Luboš Forman – Efel music accessories Address: Antonína Dvořáka 687, 511 01 Turnov, Czech Republic Phone: +420 774 228 788 Email: efel@efelmusic.com ID (IČO): 11072512